For a body piercing to heal properly, it is up to both the piercer and the client to make it happen.
Example 1) - Piercer performs a solid piercing in a clean environment using high quality and properly sterilized jewelry and tools/needles etc. The client is given proper aftercare. Everyone is happy and another happy client with a beautiful piercing walks out the door. A week or two or six go by and the client has returned with an extremely sore and irritated piercing. The client decided that it would be best to soak their new piercing in peroxide a few times a day (big no-no). Then decided to wipe the fresh piercing time and time again with that bathroom towel (those towels harbor bacteria and are not clean and are nothing but rough on the piercing. Again, another big no-no). The client didn't follow the aftercare that was recommended by the reputable body piercer that does this for a living and spends endless hours keeping up with industry standards.
Example 2) Now lets put the shoe on the other foot. Flip everything around. The piercing was performed by a less than reputable 'piercer' that didn't seem to carry a high standard of cleanliness while performing the piercing. When asked what the jewelry was made of, the 'piercer' said "stainless steel" and that was about it (stainless steel says nothing about the quality of the metal. Its an umbrella term that simply sounds fancy to the public that don't know better). Everything seems a little off but the client honestly doesn't know any better. They get their new piercing and pay and head out the door. The client wasn't given any aftercare information and they end up calling the reputable studio for aftercare advice (why aren't they calling the place they got it pierced? I don't know. It's just part of the story!). They are recommended to use a sterile saline spray twice a day. Once in the morning, once at night and ideally after showering, to make sure shampoos and conditioners and body washes are rinsed away from the piercing area. A week or two or 6 go by and the piercing is sore and irritated. They have taken all the proper advice but the piercing is at a funky angle and the jewelry is subpar and the jewelry length was not nearly long enough to accommodate for swelling. It's now embedded in the tissue.
Example one shows the client not listening to the reputable piercer and deciding they know better and aftercare cant matter that much (it can and does). Example two shows a piercer that isn't doing his job. Period.
As professional body piercers, it is our job to make sure everything is on the up and up for our clients. Shortcuts are never an option. Your safety and happiness and health should ALWAYS come first. It is our job to offer you the very best we can and to stay current on everything industry related. As a client, it is your job to take what we say to heart. Listen to the aftercare. Follow the aftercare. It is your job to go to a studio with a great reputation and answers ALL your questions.
We can offer you safe and professional piercing in a safe/clean environment using the highest quality jewelry available on the planet. That's our job. When you walk out the door, it is now your job to follow the aftercare we have given you. And at this point, you're not on your own. It is always our job to help you troubleshoot anything that comes up and offer you professional advice.
A successful body piercing really is teamwork. ;)